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Order Status
Where can I find my tracking information?
You can check the tracking on any shipped order by going here under the "Order History" tab (you may be prompted to log into your Shop Houzz account). Once the order has shipped, you will also receive an email with the subject "Your Shop Houzz Order
How can I cancel my order?
Once an order has been placed, we cannot guarantee that your order can be canceled, although we will try our best to help.
What is the status of my order?
To see the status of your order:
How can I contact a merchant about an order?
You can reach out to Shop Houzz using our contact form here.
How can I update my order information?
Please contact customer support. Although there is no guarantee we can cancel the order or change your order information, we will do our best.