How do I start a return?Updated 3 months ago

Our return policy allows returns for [condition of product (e.g. unopened)] products purchased in the last [X days].

If you'd like to proceed with a return, please visit our Return Portal [link to return portal].

Once your request is approved, you will receive a prepaid return label via email. All returns must be approved and processed with our company-issued return shipping label to ensure proper tracking and processing of the return.

Please note that [perishable / discounted / limited edition] items are not eligible for return.

You can expect your refund to be processed within [X days] business days or fewer after our returns department receives the return.